We are beyond excited to welcome Nicole McMinn to the PiinPoint team as Director of Customer Experience! Nicole will build and mentor our Customer Success team to become trusted advisors and allies for our clients and turn our customers into a network of brand champions.
"I have come to know Nicole when we worked together in a previous life; she is an incredibly talented professional! Her experience, creativity and work ethic will get PiinPoint to the next level of customer support and success!" says Tom Peters, Chief Revenue Officer at PiinPoint.
Nicole comes to PiinPoint with over 6 years of experience in analytics, product and brand management, B2B account management, and customer-centric growth. Nicole will drive our customer success strategy for 2022 and beyond as we grow a customer engagement model that surprises and delights customers. Welcome Nicole!