In the business of CRE, the winds of transformation are stirring, and at the heart of this storm is AI. The industry is on the cusp of a paradigm shift, where decisions, once solely within the purview of human expertise, are increasingly being influenced by the capabilities of AI. This evolution, though subtle to most, is already making an impact according to industry executives we spoke with, but the best is yet to come.

As the magnitude of change and acceleration of trends has created challenges during the years of the COVID-19 pandemic, it has forced retail leaders to rethink their business models and strategies as digital technologies are evolving and consumer demand is rapidly shifting. This new world brings a range of tough challenges and questions for retail leaders at the LCBO.